A large amount of our work is obtained by word of mouth, a situation we want to continue as our reputation means everything to us. All the testimonials we receive are unsolicited which to us means so much more than those that are asked for. Our aim will and always has been to ensure customer satisfaction from the moment of contact to the completion of all the work.
Over our years we have come across seven main concerns that customers have experienced during their many and sometimes unsuccessful attempts at finding a reliable heating engineer. These are what we call the ‘Seven Deadly Sins’, and we aim to never commit these sins!
Are the Directors of the company and we are responsible for leading up the work ethic by getting our hands dirty on a daily basis, and for all quotations submitted.
Having run our own respective plumbing and heating companies for many years, we decided to band together to specialise in only the actual installation of boilers and provide a more comprehensive service to our customers.
Our Wives, Louise and Petra support us in the day to day running of the company and look after the busy office.
They will more often than not be the friendly voice on the end of the line should you have any queries or concerns. We are proud that this makes us a truly family run company!