Of particular concern to those of you who have to be somewhere, do something or have commitments.
If a tradesman does not start a job when he says it puts tremendous pressure on the customer who now has to go through the whole quoting/referencing process with someone else. Not to mention the possible penalty charges other trades who are involved may charge, as their work is now delayed until a new heating engineer is commissioned.
Having a stranger in your house can in itself be disconcerting, but for that person to leave your property in a mess could leave you feeling violated.
We are all aware of the economic climate at present and to be presented with a higher than quoted invoice at the end of a job can put extra stress and strain on household finances.
For someone not to return your call is in itself rude and unprofessional. It has happened to myself and I know how frustrating it can be.
To pay someone to do a job that you could have done better yourself is extremely annoying. Whether it was a lack of their skill, knowledge or pride in a job well done doesn’t make it any easier to swallow.
Too often if things go wrong it is nigh on impossible to get anyone to come and rectify the mistake without long and sometimes nasty exchanges.
The Boiler Blokes takes gas safety seriously. All of our engineers are on the Gas Safe Register and will have their official identity card when you ask to see it.
Gas Safe Register is the official gas safety organisation in Great Britain.
It replaced CORGI on 1st April 2009. Gas Safe Register is responsible for the registration and regulation of gas engineers. Membership is mandatory for any company or engineer working with gas appliances.